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Q. |
Where are all the customers
of Hilux spread upto? |
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A |
The client base of Hilux knows no
boundaries. The company's product has left ever-lasting marks every
where and has dealers in leading countries all over the world. |
Q. |
Is Hilux has got an QS-9000
certification? |
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A |
No, it hasn't. It is in the process of
arming itself with QS-9000 certification soon. |
Q. |
. How is Hilux's products
different from the rest of the products? |
|
A |
It's superior quality and innovative
designs are what distinguishes Hilux's products from other products. |
Q. |
Can Hilux develop new parts? |
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A |
Hilux autoelectric has been developing
new parts as per its overseas customers equipment with an option of 50%
of tooling cost is participant of 100% depending on the volume. |
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Q. |
Is contacting Hilux easy or
how could you approach them for any kind of queries? |
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A |
A. Of course contacting Hilux is very
easy and its a delight the way they treat you. As far as contacting them
is concerned, the best way to contact them is through visiting their
website. |
Q. |
Do you think Hilux rewards
its customer with innovative and efficient products ? |
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A |
The company has been coming up with
host of innovative and customized products that provides total customers
satisfaction. |
Q. |
Name the products of Hilux
that have created waves in the international market? |
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A |
There are various types of products in
the following category such as universal lamps, truck lamps, car lamps,
tractor lamps, auxiliary lamps, automotive headlights, automotive
headlamps that rules the market. |
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Q. |
Is getting slight alterations in the existing
products as per customer's customized needs possible? |
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A |
Principally , it is not possible to make any
alterations in the basic design originally made. But if a customer is
willing to bear the additional expenses for the modification required
then it can be done. |
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Q. |
How are the products
delivered ? |
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A |
Generally, all deliveries are normally
made by sea unless the customer puts in request for air delivery. |
Q. |
How long does it take for any
order to get delivered to the desired destinations? |
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A |
Normally it takes 30 to 45 days via
sea route from the date of order confirmation and receipt of the L/C or
advance payment to the company. However, for urgent orders, there can be
exceptions and orders can be delivered within 2 weeks time. |
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Q. |
What is the minimum order quantity? |
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A |
The company accepts minimum order of 500 pieces of
one order on singular basis and it accepts small quantities as well. |
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Q. |
How does Hilux markets its
products in the overseas markets? |
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A |
The company sells its products through
the agents appointed in various countries or else it directly export
directly to the customer in various countries. |
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Q. |
How much is company's
standard packing ? |
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A |
The company's standard packing is
mostly a single piece in any individual box or 6 to 40 such boxes in a
strong export quality master carton. Average carton weight varies from
15 to 20 kg. |
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Q. |
How are the products of the company quality
assured? |
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A |
All the parts of the company are approved by the
Automatic Research Association of India (ARAI). Hilux gets the
respective products E-homologated as per the customers' requirement. |
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